I’ve had experienced various hosting providers and I must say that 3iX isn’t anywhere near the top of the list, but I’ve tolerated enough to last 3years with them, and, may I add, still going on.

Rai, I believe with your requirements, 3iX wasn’t the best of choices, and in a way it’s fortunate that you share your bad experiences with the web so that anyone with expectedly high traffic websites will want to avoid utilising 3iX. But for moms and pops websites, I think they’re value for $$$. ; )

my site on 3ix always had problems, but it did not pissed me off until last week when the things gone really bad. all the emails send out from my server were not delivered. there is no error message showing, so I never notice until my customers start to complain they are not receive any notifications. Instead of taking a lengthy of time to tell them fix the problem, I decided to cancel the service this time and get my money back, because I just renew the plan for 20 days, so I assume that it will be an easy operation to deduct the usage of 20 days, then refund the rest.(I have been with lunagepages and bluehost, never had any issues with them when I decided to stop the service and get refund.) but it was totally opposite of what I thought, they refuse to refund the money by saying that my case is not in the 30 days money back guarantee. actually I never think to get the money back for the reason of 30 days money back guarantee, even though I only used my renew plan for 20 days. Being fair, I think all the renew plan should be covered by the 30 days money back guarantee. and to be a good seller , you should always have a refund policy in case your service went wrong,so client have the freedom of choice to choose others. but for 3ix , it seems they don’t really care about customer satisfaction at all, what the want is money. and most ridiculous thing is even without refund the money, they still close down my service without my confirmation. what an action of robberies!! so now I had lost my server and also lost my money.

I hope my story could prevent other people fall in to the trap of 3ix again.
they are cheap, same as their services.