Comments on: Cebu Pacific Airlines is Evil!

By: gil doy

gil doy — Wed, 10 Feb 2010 09:40:49 +0000

I am not a big fan of cebupac. But i must admit that flying with them is good for a small family business.Being an airline in a poor country, i no longer wonder why they have flown more than 40million persons.I cannot beat them, So i joined. Folks, to save you from heart deseases and brain damage, my advise are:
1. Do not buy cebupac when it costs you more than a thousand pesos one way. A few hundred pesos more via PAL or Zestair is worth it.
2. Make sure you have a full stomach before boarding. Cebupac foods sucks.
3.As much as you can, do not check in your luggage or just bring hand carried bag. When your lugage is lost. It’s gone.
4. Do not use the call center EVER.If you have troubles, just assume someone has stolen your wallet.Do not expect refunds. So make sure your ticket bought is on the PHP500-PHP1000 range(10-20 USD)

By: juan kara-an

juan kara-an — Mon, 01 Feb 2010 03:26:31 +0000

I dont understand. Many are saying cebu pacific is bad. How come they are carrying too many passengers? 25,000 plus per day ? the worst was last January 3 they ferried more than 32,000 . All their flights were full. Many were not accommodated. Very bad airline, cannot take more than 32,000 passenger in one day.

By: Eugene Engelbrecht

Eugene Engelbrecht — Sun, 31 Jan 2010 16:56:01 +0000

I plan to visit the Philippines in December and, as is my custom, I did research on various airlines. Thank goodness I did. This forum is only one of many where people slam Cebu Pacific. I also read the terms and conditions on their website, which can basically be summed up as: “If we screw up, you are screwed. Deal with it.” I am really sorry for everyone here who has had such terrible experiences. Although I have had some bad experiences with airlines, none can compare to what Cebu Pacific gets up to.

By: HORST WECKEBRODT

HORST WECKEBRODT — Fri, 29 Jan 2010 13:48:21 +0000

CEBU PACIFIC is the worst ever. We booked the ticket 2 days ago at one travel agency in lucky plaza, singapore. Trying to check in today was not possible ,cos our name was not found in the system .After that we went back to the agency……. very very angry .
After a short conversation with them we realized ……
THATS THE WAY THIS AIRLINE IS TRYING TO MAKE MONEY, KIND OF
SURVIVAL PROGRAM. THE MONEY REFUND TO AGENCYS AND CUSTOMERS
TAKES UP TO ONE YEAR. AND THAT IS A LOT OF MONEY, WHAT COMES TOGETHER
EVERYDAY.
SO BE KIND TO THIS LOSER AIRLINE AND ”FLY CEBU PACIFIC”
THE ONLY THING IS ,YOUR CHANCE IS 50/50 TO GET INTO THE PLAIN.

By: P

Tue, 29 Dec 2009 09:07:41 +0000

That airline is the worst airline in the Philippines. They are trying to make up for it with their supposed “cheaper promos” bullshit. But flights are always late or even worse canceled. Our trip to Hanoi was booked via online. Paid it with the credit card and was all set for enjoying our vacation. But Cebu Fuckcific made several errors:

1. Canceled the entire flight.
2. Did not offer refund.
3. Only offered another flight to another location but on same date, same time. Wow… pressure to think of a whole new iteinerary a couple of fucking days before the flight day. Thanks Cebu Poopcific!
4. Only offered to pay back some (take note not all, just some) of the money after i yelled at their customer disservice.
5. The boss of Cebu Pathetic or one of the top guys who’s in charge of customer service / marketing is supposedly some whizkid who used to work in Smart. Well the biggest mistake of Cebu Crapcific was that they hired this moron. Guess the guy from Smart wasn’t that smart.

Bottomline, you fly with Cebu Pacific… get ready to be pissed. If you want a real flight, get Philippine Airlines, Air Philippines, and even Zest. Cebu Pacific = stress.